Tag Archives: Customer experience

Add This to Your Marketing Strategy and Increase Your Bottom Line

  In today’s world, customers are continuously surrounded by choice [1]. With the internet and ease of price shopping, both consumers and businesses are becoming increasingly price sensitive to find the best deals. How does a company or brand with products and/or services win in this competitive landscape? The answer is by creating loyalty at the […]

Why it Pays to Send Customer Surveys

  Sending surveys to your customers is extremely important for insight into their experience with your products and services and how you are satisfying their needs [1]. Your survey should help you learn about their expectations, experiences, and perceptions of you, and their customer satisfaction levels and areas where improvement is needed. Data based on […]